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Pending Business: It Should Be Easy

| April 11, 2022

By Steve Lapa
Lapcom Communications Corp
President

 

PALM BEACH GARDENS, Fla. — How easy is it to do business with you?

I’m betting it’s more difficult than you think. Most professional sellers rarely “eat their own dog food,” as in be the advertiser at your talk radio station.

Try this exercise. Be the client trying to make an advertising inquiry. Is the experience of going through the switchboard at your station friendly or is it the typical “if you know your party’s extension….”? Is it a confidence builder or killer as you go undercover and try to navigate becoming an advertiser?

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Pending Business: King Content

| March 7, 2022

By Steve Lapa
Lapcom Communications
President

 

PALM BEACH GARDENS, Fla. — If “content is king,” then what is sales?

The sports world seems to be redefining how we view value and utilize king content. The trailblazer is arguably the biggest brand in sports: the National Football League.

The NFL wrote the book on how constant improvement and innovation, especially in media coverage, could drive a brand to unmatched heights in event marketing, viewership, influence, and income. It is no accident the NFL is now in the spotlight again moving the media innovation needle to 5.0.

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Pending Business: Comfortably Numb

| January 24, 2022

By Steve Lapa
Lapcom Communications Corp
President

 

PALM BEACH GARDENS, Fla. — Thank you, Pink Floyd. Perfect description of the proposals I’ve seen that never show a “Why Buy?”

Go ahead and check your last proposal. How did you answer the Why Buy question? Chances are you either omitted the concept completely or channeled Captain Obvious. When it comes to fundamentals, gone is not forgotten.

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Pending Business: Fake it ‘Till You Make it

| October 4, 2021

By Steve Lapa
Lapcom Communications Corp
President

 

PALM BEACH GARDENS, Fla. — That was the storyline connected to the collapse of Ozy Media.

If you haven’t read about the fall of Ozy, take a minute to look it up. That storyline never goes away.

Does the theme apply to anyone you know, maybe one of your co-workers who are struggling with sales. Ouch!

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Monday Memo: Are We Flunking the Rorschach Test?

| September 27, 2021

By Holland Cooke
Consultant

 

BLOCK ISLAND, RI — Is that ink blot a butterfly? Or Satan? Some psychologists use the Rorschach Test to analyze personality characteristics and emotional function, especially when patients are reluctant or unable to describe their thinking process openly.

We see what we want to see

And we hear what we want to hear, as talk radio assures those dug-in that “It’s not YOU, it’s THEM!” And “they” don’t simply view things differently, they’re wrong. And bad people. Grrr…

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