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Friday, May 24, 2019

| May 24, 2019

Legendary DJ “Cousin” Bruce Morrow to Receive TALKERS 2019 Lifetime Achievement Award.  Legendary radio personality “Cousin” Bruce Morrow– an icon from the golden era of hit radio on WABC, New York and current star of SiriusXM’s 60s on Six channel – has been selected by the TALKERS editorial board to be the recipient of the 2019 Lifetime Achievement Award.  Morrow’s impressive career includes not only his work as a radio personality on some of America’s biggest stations but radio station ownership and television work, as well.  TALKERS magazine executive editor Kevin Casey says, “Bruce Morrow is a symbol of the great disc jockeys of the golden era who paved the way for radio to connect to people’s hearts and minds and that set the stage for modern talk radio to be the bastion of personality that keeps this medium so vital. The fact that ‘Cousin Brucie’ takes calls and does such wonderful interviews is a tribute to this man’s talent, pertinence, and longevity.”  Morrow says, “I am honored to receive this award from TALKERS, especially since so much of my show and work at SiriusXM now consists of talking to callers and artists on the air about their lives and careers and what the music and culture has meant and continues to mean to them.  This is tremendously gratifying.”  The “Lifetime Achievement” award will be presented to “Cousin” Bruce Morrow at Talkers 2019: Telling the Story on Friday, June 7 in New York City.  The convention is just a day away from being completely sold out.  To register, call Barbara Kurland at 413-565-5413 or click here for more information.

Report: WMVP, Chicago Not Happy with Nielsen Ratings Error.  Chicago media reporter Robert Feder has the story.  Yesterday, TALKERS alerted you to Feder’s initial report about Nielsen Audio admitting it failed to include the online listening for sports talk WMVP “ESPN Chicago” in the April PPM survey and it issued new numbers for the station yesterday.  While the ESPN-owned station went up from a 1.2 to a 1.3 share with Persons 6+, vice president and general manager Jim Pastor says in the key demo – Men 25-54 – certain shows were affected by as much as 50%.  Moreover, Pastor tells Feder, “The real story here is that it’s remarkable Nielsen’s PPM device captured any digital listening at all.  By their own admission, PPM technology is inadequate at best when it comes to measuring digital.”  Read Feder’s account here.

TODAY IS THE LAST DAY TO REGISTER:  Talkers 2019: Telling the Story Nearing a Sellout!  The 22nd annual installment of the talk media industry’s longest-running and most important national convention is on the verge of being sold out.  The final deadline for registrations being accepted is today (5/24) at 5:00 pm ET.  According to TALKERS VP/executive editor Kevin Casey, “In order to maintain the intimacy and effectiveness of this heritage event, it must be open only to members of the media industries and be in a special type of venue with limited seating and capacity.  We have resisted the impulse to grow this event beyond that level of efficiency.  That is one of the reasons it is so popular and has enjoyed such amazing longevity.”  To obtain registration information and avoid being shut out before the deadline, call Barbara Kurland at 413-565-5413.  For an up to the minute agenda, please click here.

ESPN Radio Changes Roles for Jason Fitz and Sarah Spain. Next week, ESPN personalities Jason Fitz and Sarah Spain expand their roles at the sports media giant. Fitz becomes a regular part of ESPN Radio’s weekday morning lineup as a regular contributor on the morning drive “Golic and Wingo” show that features Mike Golic, Trey Wingo, and Mike Golic Jr.  Fitz will continue to contribute to ESPN’s live, on-site digital presence at major events.  Spain begins hosting a new weeknight radio show, “Spain and Company,” that will air nightly from 6:00 pm to 9:00 pm ET.  Co-hosts on the show will include ESPN Radio’s Jason Goff and ESPN college basketball analyst Jordan Cornette.  Fitz says, “Working with Sarah has been incredible and it has – frankly – made me better being partnered with her every day.  Looking ahead, I’m beyond excited to bring my energy and voice to the fans in the morning with the amazing ‘Golic and Wingo’ team and before that, provide an hour of my perspective on ‘First and Last.’”  Spain comments, “I’ve really enjoyed working with Jason, creating a fun and unique show based on our shared sensibilities and interests.  Going forward, it’s a thrill for me to lead the way on ‘Spain and Company’ with a great cast of co-hosts.”

Sterling: Women in Talk – Is This an Issue? Nationally syndicated talk radio host Walter M. Sterling bristles at the question, “Is this the year of the woman? (in talk radio)” He says the better question is, “Is this the moment when men will get out of the freakin’ way and let the proven success of women in talk radio flourish again?”  The two women in the photo at right were superstars of New York City talk radio in 1955.  Find out who they were and read the rest of Sterling’s piece here.

Five Appointed to NAB Radio Board of Directors. The National Association of Broadcasters announces that, in accordance with its by-laws, Radio Board chairman Randy Gravley makes five appointments to the NAB Radio Board of Directors, effective at the beginning of the June Board meeting, to be held June 10-12.  Reappointed for another two-year term as Designated Representatives are: Amador Bustos, president, Bustos Media Holdings, LLC; David Field, chairman, president, and CEO, Entercom Communications Corp.; and Bill McElveen, regional president, Alpha Media LLC.  Appointed for a new two-year term as Designated Representatives are: Mary Berner, president and CEO, Cumulus Media and Kevin Perry, vice president/general manager, Perry Publishing and Broadcasting Company.

TALKERS News Notes. Progressive talk radio personality Thom Hartmann is credited as writer/consultant on the new film, Ice on Fire, that addresses the melting of the polar ice cap and global warming.  The film features actor Leonardo DiCaprio as narrator and will air on HBO on June 11.  Hartmann, DiCaprio, and director Leila Connors also worked together on the 2011 film The 11th Hour.  See The Hollywood Reporter’s review here…..Chicago public radio news/talk outlet WBEZ-FM announces a new local program to air in middays.  Windy City media writer Robert Feder reports that the Chicago Public Media radio station is debuting a local talk show starring Jenn White to air from 11:00 am to 1:00 pm.  White moves from “The Morning Shift,” a position she’s been in since January.  CPM CEO Goli Sheikholeslami says, “Midday listening is becoming increasingly important as people check in on what’s happening in the world, particularly with the rise in streaming audio.  We’re meeting this need by investing in new, indispensable programming that will drive the daily Chicago conversation during the key midday listening hours.”

Premiere Networks Celebrates Gracie Winners. Pictured above celebrating their Gracie Awards victories are “The Sean Hannity Show” producer Lynda McLaughlin and “The Breakfast Club” host Angela Yee.  They were honored along with all the other winners at the 44th annual Gracie Awards at the Four Seasons Beverly Wilshire Hotel in Los Angeles.  McLaughlin won the National Talk Radio Producer honor and Yee won in the National Radio Host/Personality category.  Pictured (from l-r) are: Premiere Networks EVP and director of personality sales Dan Metter, McLaughlin, Premiere Networks president Julie Talbott, and Yee.

Trump’s Stonewalling Top News/Talk Story for Week of May 20-24.  The president’s refusal to answer to subpoenas as the Democrats continue to try to investigate him was the most-talked-about story on news/talk radio this week, landing atop the Talkers TenTM. At #2 this week was the effort by the state of New York to provide the president’s state tax returns to congress. Coming in at #3 was the Democrats’ increased momentum to begin impeachment proceedings against the president, followed by the 2020 presidential race at #4.  The Talkers TenTM is a weekly chart of the top stories and people discussed on news/talk radio during the week and is the result of ongoing research from TALKERS magazine. It is published every Friday at Talkers.com.  See this week’s entire chart here.

Progressive Talk Host and Pundit Bill Press Is This Week’s Guest on Harrison Podcast.  One of the major players on the struggling liberal side of commercial talk radio, Bill Press, is this week’s guest on the award-winning PodcastOne series “The Michael Harrison Interview.”  Press is a pioneer in the “progressive” genre on both radio and cable TV.  He was the liberal voice in the historic CNN debate show “Crossfire” from 1996 to 2002.  Today, he is a regularly featured talking head on MSNBC as well as CNN and is an opinion contributor to the DC-based political publication, The Hill.  He is also a prolific author and critic of conservative talk radio who writes about the virtues of the Democrats and the dangers of Donald Trump and the Republican Party.  Press announced last week that he is about to conclude a 14-year run hosting a daily morning radio talk program that been heard on a variety of terrestrial and online platforms and has attracted a respectable critical mass of loyal listeners.  In its place, he will be devoting his energies to podcasting and has every intention of continuing to be an active voice in the national conversation as we approach the 2020 election. Harrison and Press talk about the difficulties that have faced the liberal brand of commercial news/talk radio, the emerging field of podcasting and the growing field of candidates looking to make Donald Trump a one-term president.  To listen to the podcast in its entirety, please click here or click on the player box marked “The Michael Harrison Interview” located in the right-hand column of the TALKERS email newsletter and on every page of Talkers.com.

Music Radio News and Career Moves. Gone is Cumulus Media’s CHR WYRG, Indianapolis “Energy 93.9” and in is classic rock “93-9X, Indy’s Rock Station.”  Cumulus picked up fellow CHR WZPL back in February in a swap with Entercom.  WZPL has consistently outperformed WYRG over the years so the format change is not a surprise.  Cumulus corporate PD Troy Hanson says, “We are excited to expand the successful ‘93X’ brand to Indianapolis with the new ‘93-9X.’ Shout out to [KXXR/MSP program director] Derek Madden, our brainchild on this project, as we fill a hole in the marketplace with a much-needed rock station.  The partnership opportunities this brand adds to our Indy cluster portfolio and rock platform are limitless.”…..San Antonio hot AC KSMG “Magic 105.3” welcomes Tony Cortez to its airstaff as evening personality.  Cortez joins the Cox Media Group from his most recent position with Alpha Media’s crosstown CHR KTFM “Energy 94.1.”  Cox San Antonio director of operations Jeff Garrison says, “Tony’s style, experience, and love for our great city make him the perfect addition to our Magic team. He’s sure to bring a new level of fun and energy to our evening listeners.”…..Country radio pro Jessica Tyler – most recently with Cumulus Media’s WDRQ, Detroit “NASH FM 93.1” – is joining Townsquare Media’s New Hampshire country duo WOKQ, Portsmouth and WPKQ North Conway to serve as assistant brand manager for both stations and midday personality on WOKQ.

PPM Analysis: Classic Hits. TALKERS magazine managing editor Mike Kinosian presents a look at the performances of radio stations based on data from Nielsen Audio’s April 2019 PPM survey, today focusing on the classic hits format.  From March to April, weekly 6+ AQH share movement was split fairly even, with about half the stations on the panel going up and the other half going down. Gainers were led by Cumulus Media’s WJJK-FM, Indianapolis (+1.7) and iHeartMedia’s WWBB, Providence “B101” (+1.6).  Year over year, about 70% of the stations on our panel enjoyed a ratings increase, with WJJK showing an impressive 3.2 share increase and iHeartMedia’s KLTH, Portland and Bonneville’s KRSP, Salt Lake City both notching 2.5 share gains. Meanwhile, 10 classic hits stations ranked #1 (6+) in their respective markets in the April survey.  Find out which stations they are by reading the whole report here.

Seen & Heard at NAB: Day 2

| September 27, 2018

By Jeff McKay
Special Features Correspondent
TALKERS magazine

 

ORLANDO — Thursdays are always a busy day at the NAB Radio Show that begins with the Advertiser Breakfast and culminates in the Marconi Radio Awards Dinner in the evening.  The talk of the NAB for many has turned from radio to Capitol Hill thanks to the extraordinary events surrounding the Senate Judiciary hearings for Brett Kavanaugh, but radio chatter today at the Marketplace and in the Hilton halls centers on monetizing podcasting, the state of radio, where news/talk is heading, and how the connected car could change radio.

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Friday, August 24, 2018

| August 24, 2018

Tom Langmyer to Exit WTMJ and WKTI-FM in Milwaukee; Steve Wexler to Lead the Stations for Good Karma. Management and programming pro Tom Langmyer will be replaced at heritage Brew Town news/talker WTMJ-AM and country WKTI-FM by a familiar face – former Journal Communications and E.W. Scripps executive Steve Wexler.  He headed Journal’s radio division and stayed with the stations after they became part of E.W. Scripps.  Buffalo native Langmyer – who rose from program director at KMOX, St. Louis to station manager, then served as GM of WGN, Chicago – will stay with the stations until Good Karma assumes control.

Francesa’s Mike’s On App Is Released. New York sports talk icon Mike Francesa’s new app – dubbed Mike’s On after the name of his new WFAN show – has been released.  The new digital platform for Francesa is a collaborative effort between Francesa’s agency CAA and WFAN owner Entercom.  In addition to giving listeners digital access to his daily radio show, it will include exclusive extras such as a Saturday college football show and a Sunday NFL show. Francesa also is promising to comment on sports stories as they happen, anytime day or night.  The app is $8.99 a month – a price point that some are criticizing for being higher than the typical media app.  In a press statement, Francesa says, “I wanted to create my own exclusive platform to provide fans and subscribers with fresh content to complement the WFAN program they have known and trusted for decades, but with a level of information and immediacy they have never experienced before.  If it’s breaking news at 7AM or 1AM after a crushing defeat, fans will hear from me instantaneously. No barriers. No restrictions.”

KKNT, Phoenix Host Seth Leibsohn to Sue Political Consulting Firm Over Services. According to a report by the Arizona Republic’s Ronald Hansen, KKNT, Phoenix “960 The Patriot” afternoon drive talk show host Seth Leibsohn is suing political consulting firm Compass Strategies for its failure to assist him in getting enough qualified signatures in his bid to run for U.S. Rep. in Arizona’s 9thcongressional district.  After ending his bid for congress – for which he was prepared to leave his radio show due to equal time concerns – Leibsohn spoke about the matter on his radio show and said he was assured by Compass that all was well with the nomination signatures.  The paper quotes Leibsohn saying, “I am embarrassed about it and I am ashamed over it and I am committed to doing everything I can to give the donors to this campaign their money back.  We were assured on multiple occasions all was going well and there was no problem.  Indeed, some on the campaign staff joked…about other campaigns having problems but not ours.  Well the joke as it turned out — the terrible, awful joke — was on me and on you.  The others had the signatures and we did not.”  The story notes that the Leibsohn campaign had raised $144,000 as of June.  Read the Republic piece here.

Michael Harrison Says Trump Uses His Contentious Relationship with the Press to Political Advantage.  TALKERS founder Michael Harrison participated in a discussion about media and news bias in covering President Trump in a conversation on CNN’s Headline News Channel (HLN) yesterday (8/23) on “Across America with Carol Costello.”  In a conversation with the show’s host, Carol Costello, and media analyst Bill Carter, former media reporter for The New York Times, Harrison says that there is blatant bias being perpetrated by both the pro- and anti-Trump media.  He attributes it to the long-running trend of the media “targeting audiences for commercial purposes” and confirming people’s pre-determined opinions (pro and con) about the president in the process.  Harrison states, “There is nothing wrong with political opinion – it’s a cherished tradition in journalism – as long as it is disclaimed as such and done in good spirit and good will.  We’ve lost sight of that and a lot of people don’t know the difference.”  As far as Trump complaining that 80% of the coverage of his presidency is fake news, Harrison says, “Trump uses the contentiousness [with the press] to his advantage with his base and wouldn’t want it any other way.”  To view the entire segment, please click here.

TALKERS News Notes. Pictured at right is Jack Phillips (second from left) – the Colorado baker whose refusal to bake a wedding cake for a gay couple based on religious beliefs that was the subject of the recent 7-2 U.S. Supreme Court victory – visited the Salem Media Group Los Angeles offices seeking support for his Alliance Defending Freedom legal team.  From left to right are: Salem Radio Network host Dennis Prager, Phillips, SRN vp/news & talk programming Tom Tradup; and SRN talk host Larry Elder…..On today’s edition of the syndicated “John Fredericks Radio Show,” U.S. Rep. Rob Wittman (R-VA) – who serves as chairman of the House Armed Services Subcommittee on Seapower and Projection Forces – sat in as guest host…..iHeartMedia’s Milwaukee sports talker WOKY “The Big 920” is going local in the midday, replacing FOX Sports Radio’s Colin Cowherd with Milwaukee Bucks play-by-play man Ted Davis, WISN-TV sports director Dan Needles, and former WAUK “540 ESPN” personality Mitch “Thunder” Nelles hosting “The Crossover” from 11:00 am to 1:00 pm daily…..Entercom’s WWEI-FM, Springfield, Massachusetts and the University of Massachusetts renew their deal for the station to serve as flagship for football and men’s basketball play-by-play broadcasts.  Additionally, the station will air the weekly “UMass Insiders Show” featuring UMass football head coach Mark Whipple, men’s basketball head coach Matt McCall and men’s hockey head coach Greg Carvel.  WWEI-FM carries sports talk programming from Entercom’s WEEI-FM, Boston…..At the recent Beasley Media Group managers meeting, Jonathan Kraft, president of The Kraft Group and the New England Patriots, was the featured guest speaker. Kraft participated in a lunchtime “fireside chat” with WBZ-FM “98.5 The Sports Hub” midday personality Marc Bertrand at the Four Seasons Hotel in Boston.  Pictured below (from l-r) are: Dr. Bob Beasley, Beasley Media Group CEO Caroline Beasley, Kraft, Beasley Media Group founder and chairman of the board George Beasley, COO/EVP Brian Beasley and president Bruce BeasleyPhoto: HSA Photo.

Lars Larson Is This Week’s Guest on Harrison Podcast.  Veteran radio talk show host, Lars Larson is this week’s guest on the award-winning PodcastOne series “The Michael Harrison Interview.”  Operating out of KXL in Portland, Oregon, he is an “iron man” hosting six hours of radio every weekday.  He starts this daily marathon by hosting 12:00 noon to 3:00 pm PT on a network of about 20 regional stations, including KXL, on Alpha Media’s Radio Northwest Network.  Then he immediately plugs into his Compass Media Networks coast-to-coast roster of about 150 radio stations and does a national show from 3:00 pm to 6:00 pm PT.  He shows up to work every day prior to going on the air at around 6:00 am and puts in about six hours of prep time to be up to date on all the local, regional, and national issues.  And he performs his shows standing up to attain proper breathing and projection!  He’s been hosting radio shows in the Northwest for more than four decades since he was 16 years old and he just celebrated his 15th anniversary in national syndication.  Along the way, he also did some top-notch work for 20 years as a television reporter and news anchorman… but radio is his first love.  Larson is a highly regarded dyed-in-the-wool conservative who has received more than 70 awards from the Associated Press, the Society of Professional Journalists, and the National Press Club, including two Emmy’s and a Peabody for his reporting and documentaries.  Harrison and Larson take a deep dive into exploring the state of talk radio, the changing nature of journalism, the differences between radio and TV, and his personal recipe for on-air durability.  To listen to the podcast in its entirety, please click here or click on the player box marked “The Michael Harrison Interview” located in the right-hand column of every page on Talkers.com.

Longtime Garden Show Host Paul Parent Dies Unexpectedly.  Condolences go out to the family and friends of Boston-based garden show host Paul Parent.  His son Michael contacted TALKERS magazine to let the industry know that Paul passed away unexpectedly last week.  He’d been hosting a gardening show on the radio for the past 34 years.  Beginning his “Paul Parent Garden Club” at WRKO in 1984 during the reign of talk radio greats Jerry Williams and Gene Burns, he worked there for 15 years before going into national syndication. At the time of his death, his show was syndicated by Genesis Communications Network.

Manafort Conviction and Cohen Guilty Plea Top News/Talk Stories for Week of August 20-24.  The conviction of former Trump campaign manager Paul Manafort on financial fraud charges and the guilty plea by former Donald Trump lawyer Michael Cohen to campaign finance violations tied for the most-talked-about story on news/talk radio this week, landing atop the Talkers TenTM. At #2 this week was the Robert Mueller-led Trump-Russia Investigation. Coming in at #3 was the Mollie Tibbetts murder case, followed by President Trump’s ordering Secretary of State Mike Pompeo to investigate South Africa’s farm expropriation program and Trump’s Jeff Sessions criticisms tied at #4.  The Talkers TenTM is a weekly chart of the top stories and people discussed on news/talk radio during the week and is the result on ongoing research from TALKERS magazine.  It is published every Friday at Talkers.com. See this week’s entire chart here.

Music Radio News and Career Moves. Programming pro Brian Paiz is named SVP of programming for iHeartMedia’s Columbus and Albany, Georgia markets.  He joins the company from IBX Media in Greenville, North Carolina where he was brand manager for WRHD-HD2.  Paiz has also held several programming positions for iHeartMedia, including program director for iHeartMedia’s “100.1 The Beat” and director of urban programming for WIBB and “V101.7” in Macon, Georgia…..The Envision Networks-syndicated “Wolfman Jack Radio Show” picks up new affiliate stations as KEDB-FM, Des Moines; KRWN-FM, Farmington, New Mexico; KIWA-FM, Sioux City; and WRHL, Rockford, Illinois add the program to their lineup.  Envision CEO Danno Wolkoff says, “Wolfman Jack is back and blowing up the airwaves again. In my 30-plus years of launching network programming for radio stations to broadcast, I have never seen these many affiliations so quickly.  The Wolfman legend continues.”…..Univision’s hip hop KBBT, San Antonio “The Beat 98.5” is adding Premiere Networks’ “The Breakfast Club” featuring Charlamagne Tha God, Angela Yee, and DJ Envy for morning drive…..iHeartMedia announces Mike “McCabe” Kerr is named program director at CHR WERZ, Exeter, New Hampshire “Z107.” McCabe will also host the afternoon drive program.  iHeartMedia New Hampshire SVP of programming Tim Moore says, “Mike’s talent and experience stood out immediately and we are thrilled to have him join the iHeartMedia New Hampshire team. He’s a true radio geek — which I love — from on-air to programming — and even engineering!  This guy is the real deal and we can’t wait for him to help take ‘Z107’ to even greater heights!”  McCabe joins the New Hampshire market from Saga Communications Ithaca where he most recently served as the program director and morning host for WFIZ “Z95.5.”

Bay State-Based Reliable Remote Royalty

| January 22, 2018

DEVENS, Mass — Advent of a new year affords one the time to pause and to ponder what thrilling opportunities and exciting challenges are ahead in the forthcoming 12 months.

Part of what is hopefully enthusiastic, optimistic anticipation will undoubtedly be influenced by a collection of factors and extenuating circumstances beyond our complete personal power, such as the economy, legislation, and the overall status of world events.

Another element out of most of our hands is the next gargantuan technological breakthrough that will be worthy of a metaphorical mic drop.

 Core clients

Speaking of microphones, wireless ones served as the genesis for a 1961-launched company still thriving nearly 60 years later.

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Thursday, July 21, 2016

| July 21, 2016

Roger Ailes Resigns from FOX News.  In a deal that appears to have been orchestrated by 21st Century FOX chairman Rupert Murdoch and FOX News chief Roger Ailes himself after the sexual harassment charge by foxnewschannelformer FNC personality Gretchen Carlson seemed to become too much to overcome, Ailes has resigned and Rupert Murdoch will take over stewardship of the division, according to numerous news reports.  Not much else is known at this time about how the deal was worked out.  What remains to be seen is whether or not there’s any substance to the rumors that numerous FOX News staffers have threatened to follow Ailes out the door.  Names associated with that report include: Bret Baier, Shepard Smith, Sean Hannity and Greta Van Susteren.

Five Radio Companies Collaborate with Shazam for ‘Audience Measurement Solution.’  You can bet that the five radio companies involved here – iHeartMedia, Cumulus Media, Entercom Communications, Cox Media Group, and Sun Broadcast Group – are hoping this venture with audio recognition technologyshazam developer Shazam will result in a listening measurement system that will truly “deliver market- and station-level audience metrics across all radio formats.”  A press release from the firms announces this new “measurement solution for broadcast and digital audio” using the several companies’ “proprietary data assets and measurement capabilities.”  They say the measurement solution will “leverage information collected from tens subramanyamradhaof millions of devices to produce the accurate, stable cross-platform audience metrics that the industry has been waiting for.”  iHeartMedia president of research and insights Radha Subramanyam says, “Shazam delivers unparalleled audio insights that will enable stable measurement across both digitalbouvardpierre and broadcast radio, making this an extremely exciting initiative for both iHeartMedia and the audio industry.  The richness of our data, combined with Shazam’s measurement capabilities, will enable much deeper insights than traditional audio measurement does, and we believe it’s a necessary and valuable addition to the evolving multi-platform audio measurement marketplace.”  Cumulus Media chief insights officer Pierre Bouvard adds, “Shazam’s fielddavidaudio insights can be an empowering measurement tool for Cumulus Media, as well as the audio industry.  Clients are demanding more insights and targeting capabilities from media companies, and radio needs to offer what has become basic table stakes.  Shazam can help us deliver on these expectations.”  Entercom president and CEO David Field says, “With this type of innovation, we believe media strategists and planners will be prompted to re-think their media mix models to give radio its fair share of the media buy.”

The Presidential Race/Republican National Convention, Rio Olympics Troubles/Russian Doping Ban, Wisconsin Transgender Suit, Yiannopoulos Twitter Controversy, Roger Ailes-FOX News Status, Turkey Coup Attempt Aftermath, and MLB Action Among Top News/Talk Stories Yesterday (7/20).  The activities of presidential candidates Hillary Clinton and Donald Trump tied with the happenings at the Republican National Convention; the troubles facing Rio De Janeiro as it prepares to host the Olympics and Russia’s failed bid to avoid its track and field athletes being banned for doping; the suit by a Wisconsin transgender teen against his school district; the controversy over Breitbart writer Milo Yiannopoulos being banned from Twitter for criticizing Ghostbusters actress Leslie Jones; speculation about the status of Roger Ailes’ employment as chief of FOX News after being accused of sexual harassment; the aftermath of the failed coup attempt in Turkey; and Major League Baseball action were some of the most-talked-about stories on news/talk radio yesterday, according to ongoing research from TALKERS magazine.

hurleyharryVideo16TWO MORE VIDEOS POSTED – Talkers 2016: Bridging the Generations.  Two more video recordings of key events at the recent Talkers 2016: Bridging the Generations, that was held at Hofstra University on Long Island May 20, have been posted today (7/20) on Talkers.com.  They are the second and third segments of the four-part Awards Ceremony.  They include the presentation of the Lifetime Achievement Award to legendary personality Don Imus.  The presentation was made by the ceremony’s emcee/Westwood OneschwalbVideo16 syndicated host (and former recipient of the award) Jim Bohannon.  The award was accepted on behalf of Imus by WABC, New York program director Craig Schwalb. The other presentation posted today is the Sharon L. Harrison Memorial Award for Outstanding Community Involvement by a Radio Talk Show Host (“Humanitarian of the Year”).  The recipient was WPGG, Atlantic City, NJ morning host Harry Hurley and it was presented by TALKERS publisher Michael Harrison. It included a special $1000 donation made by Hurley to the Broadcasters Foundation of America.  Accepting on behalf of the Foundation was Renee Cassis. To view these videos in their entirety, plus the convention videos already posted, please click here.  Stay tuned to Talkers.com for more videos from Talkers 2016: Bridging the Generations that will be posted in the days and weeks to come.

kfgoDan Hammer to Exit KFGO, Fargo.  Afternoon talk show host Dan Hammer is leaving his gig with Midwest Communications’ news/talk KFGO, Fargo.  Yesterday (7/20), Hammer told his audience he’s leaving the business and re-locating to Minot, North Dakota for personal reasons.  Hammer joined the station in December of 2015.

WSSP, Milwaukee’s Mike Wickett Exits for KC Opportunity.  After a nine-and-a-half year run onwickettmike Entercom’s sports talk WSSP-AM/W289CB simulcast “Sports Radio 105.7 FM The Fan,” morning drive co-host Mike Wickett is leaving the station for a yet-to-be-announced gig in Kansas City.  Wickett’s been working alongside co-host Chuck Freimund on the “Chuck and Wickett” show and there’s no word yet from Entercom what its plans are for the morning show.

Entercom Ups Reis to VP of Digital Engagement.  Getting VP stripes at Entercom Communications is Kim Reis, who’s now vice president of digital audience engagement.  Entercom notes that since she became director of digital audience engagement in July of 2013, the company’s social following and digital marketingreiskim footprint have grown by more than 500%.  In this new position, Reis will “coach and support the programming, promotions, digital and on-air teams in all 27 markets to better engage with listeners and fans on social media, email, text, websites, on-demand audio, live streaming and other digital assets to grow ratings and revenue.”  Reis joined Entercom after serving as digital media & marketing director for Media General’s WJAR-TV, Providence.  She began her career as a morning radio co-host on WPRO-FM and WWKX in Providence.

Odds & Sods.  Big Apple news/talk “710 WOR” is making its programming heard on the HD2 channel of sister classic rock WAXQ-FM…..A new deal between E.W. Scripps-owned news/talk WTMJ, Milwaukee and MLB’s Brewers continues the relationship that puts play-by-play and special baseball programming on flagship WTMJ.  The length of the deal was not disclosed…..SiriusXM announces actor/producer/director Michael Rapaport will host a weekly fantasy football show on its 24/7 fantasy sports channel.  The show will be called “Ya Never Know” with noted fantasy sports expert John Hansen every Tuesday from 6:00 pm to 8:00 pm ET from July 26 through the end of the 2016 NFL season…..DirecTV sports talk personalities Dan Patrick and Rich Eisen each have released new mobile apps for their respective programs available on both Android and iOS.

harrisonUpCloseFarOutIs There (Extra-)Terrestrial Life Beyond Terrestrial Radio?  Michael Harrison Catches Up With Former Radio Programmer Laurie Cantillo.   Former talk radio program director (WTOP, WABC, KFYI, XTRA, KTAR) Laurie Cantillo is the guest interviewee on this week’s installment of the award-winning PodcastOne program, “Up Close and Far Out with Michael Harrison.”  The past recipient of the TALKERS Woman of the Year Award left all-news WTOP, Washington, DC a year-and-a-half ago in a fascinating change of career course and became a public affairs officer in the planetary sciences division of the National Aeronautics and Spacecantillolaurie Administration (NASA).  Since joining NASA, Cantillo has been involved in communicating information to the media about a variety of colorful projects including the recent New Horizons fly-by of Pluto and the current Juno Mission to Jupiter.  Harrison and Cantillo discuss a wide range of subjects and issues including the state of commercial radio, the impact of today’s media on the news, the relationship between young people and social media and, of course, leading edge discoveries and NASA projects in science.  To listen to the podcast in its entirety, please click here or click on the “Up Close and Far Out” player box in the right-hand column of every page on Talkers.com and RadioInfo.com.

Nielsen Audio Client Conference

| December 3, 2015

By Holland Cooke
Radio Consultant

 

cookewriterNATIONAL HARBOR, MD — What used to be called Arbitron’s “Consultant Fly-In” had evolved into the annual “Client Conference,” and was always a high-ROI experience.  It took a year off after Nielsen acquired Arbitron in 2013.  So I wasn’t surprised by the big turnout for this year’s meeting — another warm, collegial gathering of enthused people with genuine passion for what Nielsen Audio’s Jon Miller calls “the listener experience.”

“Cassettes were supposed to kill radio.”

Cox Media Group/Atlanta Tony Kidd VP/programming reckons “it’s a fight and it isn’t over.  We fought in the past to overcome all these challenges.  We are always at war, just get used to it.”

So, Nielsen’s Jon Miller asks, “How do we keep radio a critical part of everyone’s media life?”  From his “Ratings Year in Review” presentation:

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How Did Your Station Respond to France's 9/11?

How Did Your Station Respond to France’s 9/11?

| November 16, 2015

By Howard B. Price
ABC Television Network
Director, Business Continuity

 

pricehowardbwriterNEW YORK — So what was on YOUR station’s air when news broke of the horrific, coordinated attacks on six Paris locations, where large crowds had gathered – for dinner, for soccer, for a rock concert?  When news broke that at least 120 innocent people had been cut down by terrorism, with perhaps hundreds more injured?

“Well, France is a long way from (name of your town),” you might say. “And TV was all over it….” And of course, there’s the web, and maybe your market or an adjacent market has an all-news or news/talk station that was on top of the story.  So maybe you saw no role for your station, especially if it’s not in the news or news/talk format.

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Where Will You Be When the Lights Go Out?

| November 10, 2015

By Howard B. Price
ABC Television Network
Director, Business Continuity

 

pricehowardbwriterNEW YORK — As I write this, the New York sun will give way to dusk – and at 5:27 pm ET, New York will mark exactly 50 years since the Great Blackout of 1965.

As The New York Times reported, the outage – triggered by the failure of a relay at a Canadian power station – was the result of a cascading failure across the northeast power grid. Systems were overloaded – and in some cases, automatically shut down – plunging New Jersey, New York and New England into darkness for as long as 13 hours. Some 30 million people across 80,000 square miles were impacted.

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Turn Digital Disappointment into Direct Success

| July 6, 2015

By Holland Cooke
Radio Consultant

 

cookewriterBLOCK ISLAND, RI — This past month, I presented at two state broadcasters’ association conventions: Illinois and Iowa.  My topics: “The Six Most-Dreaded Words in Sales: ‘Radio Doesn’t Work,’” specific techniques for creating commercial copy that produces better results; “How Millennials Use Media”; and “Quick, Actionable Sales Ideas to Make Money Selling Digital.”

Here are the common threads from all three sessions…

Recent years’ radio revenue data has many shrugging that “flat is the new up.”  Less so in small and medium markets, where local direct retail comprises more of radio’s income than in big markets where transactional business is the ball game.  And in every market, digital is the shiny object sucking dollars away from legacy media.  Especially ours.  Ask car stores: Detroit is telling them to move radio money online.

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Lurking Las Vegas - Day 2

Lurking Las Vegas – Day 2

| April 14, 2015

By Holland Cooke
Radio Consultant

cookewriterLAS VEGAS — Not one…not two…but THREE conventions, each of ‘em alone worth the trip to Vegas (twist my arm).

If you missed Monday’s column, here are my notes from Sunday’s productive RAIN Summit West:
http://www.talkers.com/2015/04/13/rain-summit-west-are-you-on-the-phone/

Today, Monday highlights from the NAB Show and NMX.

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FCC Issues Biggest Fine Ever

| March 25, 2015

By Steven J.J. Weisman
TALKERS
Legal Editor

weismanwriterBOSTON — Earlier this week, the FCC announced that it intends to fine television station WDBJ of Roanoke, Virginia $325,000 for broadcasting an image of a penis in a corner of the television screen for three seconds in a story that WDBJ ran on its six o’clock news on July 12, 2012.  The story was about a retired porn star, Harmony Rose, who was now working as an EMT.   In the broadcast of the story, a visual image of a porn website for which the star had worked was shown in a corner of the screen.  While putting the story together, no one who worked on the story noticed a penis was viewable on the image of the website.   According to WDBJ, which has never been fined in the past, the image was not even viewable on the editing machines used to create the story.  According to WDBJ president and general manager Jeff Marks, “We are surprised and disappointed that the FCC has decided to propose to fine WDBJ for a fleeting image on the very edge of some television screens during a news broadcast.  The story had gone through a review before it aired.  Inclusion of the image was purely unintentional.”  This fine, if it stands, would be the highest fine the FCC has ever issued for a single incident broadcast on one station and ten times higher than previous single broadcast fines for indecent material.

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Remembering the Legendary Gary Owens

Remembering the Legendary Gary Owens

| February 16, 2015

By Mike Kinosian
TALKERS
Managing Editor/West Coast Bureau Chief

 

kinosianlgLOS ANGELES — Blessed with an enduring ability to captivate a broad base demographic with droll, clever, sometimes-corny witticisms/puns that much sooner rather than later made you laugh, Gary Owens is being fondly remembered by those whose lives he touched by his character and one-of-a-kind classiness.

Not character voices that helped to shape, mold, and define this often-honored broadcaster who passedowensgary away in Los Angeles Friday (2/13) at the age of 80, but much more important personal qualities.

Even at the zenith of his popularity, Owens had an unrivaled flair to make anyone and everyone with whom he came in contact feel as though he or she were a genuinely important friend of his.

Dignity with which Owens carried himself make those having the privilege to work behind a microphone exude intense pride in saying they are in the same profession.

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Budget Season!

| October 10, 2014

By Tony Garcia
Global Media Services
Founder

 

garciatonywriterDENVER — The start of Fourth Quarter means it’s time for planning!  So many of the people I work with are so busy creating their program or their product, they don’t take the time to put some strategies in place and plan ahead.

It may seem simplistic, but the easiest way to start is with the calendar.  What are things that are coming up that impact your program?  That will depend on your program, but for example, if you are producing a movie review program, you might want to do some marketing around Oscar time in late February.  Perhaps offer a free Oscar preview segment of your show to get stations to sample it.  A show about thoroughbred racing might focus on the Triple Crown races and do something around that.  It’s much easier to think through that plan now than at the last minute.

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Monday, October 6, 2014

| October 6, 2014

methenykevinKSFO Talk Show Host Ethan Bearman Met with Kevin Metheny on Friday Afternoon (10/3) Shortly Before the Famed Programmer’s Untimely Death.  In what might have been Kevin Metheny’s final meeting with a talent at a station he directed, the famed programmer engaged in an almost 90-minute session with up-and-coming talk star Ethan Bearman who hosts weekend programs on KSFO, San Francisco and handles fill-in work at the Cumulus Media San Francisco operation.  According to Bearman, the impromptu get-together took place shortly after he got off the air after filling-in on thebearmanethan3 station’s AM drive show.  Bearman tells TALKERS, “I tracked Kevin down in his office and planted myself firmly in his guest chair.  He raised an eyebrow, cracked a smile, said hello and asked if I knew what channel he could find the Giants game, starting in 45 minutes or so.  We shared stories, we talked vaudeville, we laughed about movies and television shows, and then we got to the business at hand.  We talked radio — what it means, where it’s going, what it takes to be successful.  He opened up, verbally put an arm around me and starting sharing advice and tips on how best to entice an audience.”  Bearman, who had only briefly met Metheny several months earlier, says he was struck by the man’s sense of humor and friendly manner stating, “He even did impressions of well-known figures inside and outside the industry for me as we broke the ice – something that really made me feel very special because we didn’t even have an appointment.”  Bearman continues, “I left my meeting with Kevin at 12:45 Friday afternoon with a hearty handshake and big smile.  I had learned more from him in an hour-and-a-half than I had in months and I know I will be thinking about his words for years to come.  He conveyed a desire to make radio better, to make the station better, and to help me to be better at my craft.  And he did it all in a manner without arrogance, with a genuine spirit, and a feeling of one who not only wants to win, but wants to help others do the same.”  Bearman concludes, “In such a short time, I knew Kevin Metheny was a not only a successful man and loving father, but someone who wanted to lift others in the process, a real mensch.  So many people in this business knew for decades that was who he was, I feel both short-changed and uplifted knowing him so briefly.”

kinosianmikeMLB Baseball Flagship Station Analysis.  TALKERS managing editor and West Coast bureau chief Mike Kinosian presents his fourth analysis of the performances of MLB flagship stations this season – this time based on September PPM data.  Again, the flagships in markets where baseball has traditionally been good to its radio outlet and in markets where the team was performing well continue to benefit from increased listenership.  In this report Kinosian tracks how flagship stations have performed over the past five PPM surveys, compared to September 2013, how they rank in their respective markets, and how the stations stack up based on MLB divisions.  Check out Mike Kinosian’s analysis here.

bennettfredNew Townsquare Trenton Market Manager Named.  A new market manager for Townsquare Media’s talk WKXW, Trenton “New Jersey 101.5” is named as Fred Bennett takes over for Lorenzo Caldara.  Bennett comes to Townsquare Media from his most recent position as chief business development officer for Jelli Inc.  In a statement, Bennett comments, “I am thrilled to be joining Townsquare Media.  ‘New Jersey 101.5’ has done an awesome job of serving advertisers and the community with informative, entertaining and unique content.  I look forward to working with the team to realize the full potential of the powerful ‘New Jersey 101.5’ brand.”

kdkafmlogoPittsburgh Tribune-Review Columnist Joins ‘The Fan’ in Pittsburgh.  Now making regular appearance on CBS RADIO’s KDKA-FM, Pittsburgh “Sportsradio 93-7 The Fan” is Pittsburgh Tribune-Review sports columnist Rob Rossi.  He’ll provide insight for the upcoming NHL season, making regular appearances on “The Fan Morning Show,” “Starkey and Mueller,” and “The Colin Dunlap Programme.”  He’ll also appear once a week on sister news/talk outlet KDKA-AM’s “Morning News” with Larry Richert and John Shumway.  Program director Ryan Maguire comments, “We’re thrilled that we could add Rossi’s insight on not only Penguins hockey but the entire Pittsburgh sports scene to our team.”

Odds & Sods.  Sitting in for WSYR, Syracuse morning show host Joe Galuski all this week is Mark Wainwright…..Comedian Chelsea Handler is sitting down with Foo Fighters leader Dave Grohl for the SiriusXM “Town Hall” show.  The program is being recorded today (6:00 pm ET) before a studio audience in New York and will air Thursday at 6:00 pm on the satellite service…..CBS RADIO’s Los Angeles all-newser “KNX 1070 NEWSRADIO” is spotlighting the northern San Fernando Valley as part of its “KNX On Your Corner” series on Friday, October 24.  Dick Helton and Vicky Moore will anchor the news from 5:00 am to 9:00 am, Frank Mottek will host the “KNX Business Hour” from 1:00 pm to 2:00 pm and Jim Thornton and Diane Thompson will anchor the broadcast from 2:00 pm to 7:00 pm.

joycebrianphilipThe Next-to-Next Generation.  Pictured here is WGOW, Chattanooga talk show host Brian Joyce (right) broadcasting live from client Economy Honda Superstore.  The young man sitting across from him (left) is 7-year-old Philip Roberts who came to the remote with his mother.  Joyce tells TALKERS, “At first, we thought the mom was there to take a test drive or buy a new car.  It turns out Philip is a huge fan of the Brian Joyce show, to the point where he even pretends he has his own talk radio show!  When he comes home from school, his mom says he sets up a table with a ‘Talk Radio 102.3’ logo and puts on a headset, and he’ll do an entire talk show for his mom and dad.”  Joyce says they put Philip on the air for a segment and he was thrilled to get the opportunity.

cbssportsnyKomenPromoting for a Cause.  Tonight’s WWE Monday Night RAW live at the Barclays Center in Brooklyn got a shot on CBS Sports Radio this morning as WWE chief brand officer Stephanie McMahon appeared on the morning show to talk about the WWE’s partnering with the Susan G. Komen Foundation.  Pictured here are (from left to right): “The Morning Show” hosts Brandon Tierney, Dana Jacobson, Tiki Barber and McMahon.

Monday, September 29, 2014

| September 29, 2014

cookehollandTo Reach Millennials, Get Real.  In a column posted today (9/29), media consultant Holland Cooke reports from the recent Maine Association of Broadcasters conference where a major topic of conversation was reaching the Millennial generation.  Cooke writes that the news for radio operators today with regard to this generation is a good news/bad news scenario:  The good is that Millennials like the idea of an audio-only medium but the bad news is they don’t want it to sound like it did for generations past – they have very different media sensibilities.  “Keeping it real” is the mantra for this generation as comments from the “How Millennials Use Media” panel indicate.  Cooke reports college-age panelists said things like, “People our age find radio gimmicky,” and, “Authenticity is a huge factor.”  Read Cooke’s entire column here.

dahlsteveTalent Rant in Chicago.  As reported by Chicago media writer Robert Feder, a war of words was started over the weekend after Windy City radio legend Steve Dahl broke out the heavy verbal artillery against WGN,cochransteve Jimmy de Castro and pretty much everyone who works on air at WGN.  Apparently sparked by his take that WGN president de Castro is a “glory hog” (for appearing in the front row during a group photo of the staff and WGN Walk of Fame honoree Pat Hughes), Dahl let loose with his opinion of the personalities and the station.  That brought a return volley from WGN morning personality Steve Cochran who wrote an open letter published by Feder in which he asked, simply, “Why so bitter, Steve?”  You can read Feder’s coverage of the Dahl podcast rant here and check out Cochran’s reply here.

entercomKansas City Woman’s Court Victory at Entercom’s Expense Serves Up Lessons for Broadcasters.  Friday’s court victory for a Kansas City law student who was incorrectly identified as a “local porn star” by the “Afentra’s Big Fat Morning Buzz” show on Entercom’s alternative KRBZ “96.5 The Buzz” provides more lessons for broadcasters in how to avoid falling victim to a (in this case) $1 million dollar penalty for something that could have been avoided.  As you are probably aware by now, Ashley Patton was misidentified by the morning show as a “local porn star” after confusing her name with that of a text-message suggestion by a listener who wrote to the show that Ashley Payton put pornographic images of herself online.  On Friday, the jury awarded $250,000 in actual damages and the two sides agreed to punitive damages of $750,000, which Entercom will not appeal.  Entercom had believed that its hosts had not actually engaged in negligent behavior since the identification of Patton was accidental and the station fixed the mistake as soon as it found out about it, as reported in the Kansas City Star’s coverage of the case.  But that’s not exactly what happened.  It stands to reason the station may have been able to avoid further angering Patton – and avoid the subsequent lawsuit – if it had acted quickly when Patton spoke with program director Scott Geiger hours after the bit aired.  According to court records, during that conversation, Geiger questioned Patton’s statement that she was not a porn star, even asking her, “How do you know that you’re not a porn star?”  He also promised to call her back after investigating the incident but never did.

radioamerica newRadio America to Syndicate ‘Financial Myth Busting.’  The weekend program “Financial Myth Busting with Dawn Bennett” is being syndicated nationally by Radiobennettdawn America.  The show is described as being “designed to help Americans separate financial facts from fallacies.”  Host Dawn Bennett is the CEO of Bennett Group Financial Services and she says, “Our message of being true to what is really happening in the financial world as it relates to geopolitical events has struck a chord with listeners.  We’ve brought an array of guests on the show to report on subjects that deserve more attention.  Partnering with Radio America allows us to take these important ideas to a much larger audience, and I couldn’t be more excited.”  Radio America COO Mike Paradiso adds, “Dawn has a way of cutting through the noise and providing clarity in the cluttered world of financial and economic opinion.”

levinMRCawardAccepting the Buckley Award for Media Excellence.  WABC, New York-based and nationally syndicated talk personality Mark Levin is pictured here accepting the William F. Buckley Award for Media Excellence from the Media Research Center at its 2014 Gala on Thursday, September 25, 2014.  Levin joins conservative broadcasters Rush Limbaugh, the late Tony Snow, and Brit Hume as a recipient of the award.  During his acceptance speech, Levin made a case for Republican candidates to return to the conservative principles of Ronald Reagan and William F. Buckley.

Odds & Sods.  In honor of the 25th anniversary of news personality Brian Lehrer’s time with WNYC, the New York public radio outlet is airing a special program titled, “25 Years in 25 Days: Then and Now with Brian Lehrer.”  The “five-week series takes a look back at the defining global and local news stories from each year that Lehrer has been on the air.”…..The United Nations Department of Public Information announces the debut of audio news available to broadcasters via its new in-language mobile app.  Audio content from the United Nations in eight languages is now accessible.   Covering meetings and events at UN Headquarters in New York, UN Radio also produces news features and analyses on a variety of social, political, economic, development and cultural issues involving the UN and its work.

Syndicating Your Show: Behind-the-Scenes Preparation

| July 17, 2014

By Tony Garcia
Global Media Services
Founder

 

garciatonywriterDENVER — Anyone who’s been on the air knows the importance of being well prepared.  Whether its being prepared to interview a guest, handling calls or preparing for segments of your show, preparation is critical.

Unfortunately, when it comes to syndication, many don’t prepare quite as well.  That causes frustration and can ultimately lead to the failure of your project.  Here are some things to think about when you are preparing for syndication:

Finances: If you’re like me, you grew up majoring in radio and not paying too much attention to much else.  It isn’t calculus, but you should understand the costs involved in distributing your show.  Once you have established a budget, you’ll know the entire cost of syndicating your show.  Be prepared to float the show financially for at least two years in order to give the show enough time to find affiliates and audience.  The components of your financial plan should include production, distribution, and marketing.  Some of these will vary depending on the kind of show you are doing and how you plan to distribute the show.

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Bricks and Bouquets

| July 17, 2014

Al Herskovitz
H&H Communications
President

 

herskovitzwriterBRADENTON, Fla. — Topic A in all conversations I have with broadcasters is about radio’s pending doom.  The woe-is-me and the finger pointing invariably aims at our new-tech world where anybody can be a talk show host if they possess one of the many available space-age devices… and anybody can listen to an infinite number of unlicensed shows and networks on a variety of readily available “devices” that are not AM/FM “radios.”  I hesitate to name these devices because by the time I finish this sentence there will be a new one.

This is the easiest way to cast blame without looking into our own house.  I listen to a lot of radio and have a whole bunch of radios around my home and office from big, boxy ones to a couple real tiny ones that’ll fit into my pocket as I do my exercise hike around the neighborhood.

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Holding Hands at the Talkers Conference: The Importance of Getting Close to the Advertisers

| June 24, 2014

Al Herskovitz
H&H Communications
President

 

herskovitzwriterBRADENTON, FL — One of the many valuable side-effects of attending a TALKERS conference is the opportunity to meet face-to-face with a number of folks with whom you communicate only by phone or email.  In addition to the onstage presentations at Talkers New York 2014 held this past Friday (6/20), it was a unique opportunity to discuss and explore some of the current challenges facing the talk media — particularly those offered only moments prior from the podium.  At lunch, between sessions and during the cocktail hour I found myself in the midst of several of these spirited exchanges.

Regarding the slowly, stuttering recovery of the national economy, within my various knots of conversers, it was clear that one issue dominated all others — advertising sales.  It was agreed that sales never have been really easy, but one element of the process has become far more important.  It is servicing the account after the sale has been made.  All acknowledged that advertisers are demanding more attention, reassurance and hand holding.  And in the medium and larger markets, their obsession with having a digital component connected to just about all packages can be positively maddening.  On the local level, especially in the small markets (which remain extremely important in my book) mere occasional contact and messaging no longer are sufficient in the current atmosphere.

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