Do You Sound “CompuServe”
to Smartphone Users?

| February 14, 2013

By Holland Cooke
Radio Consultant

BLOCK ISLAND, RI — To avoid a common mistake I hear in my radio travels, promos for your station’s website should END – not BEGIN – by plugging the site.

Instead, begin by telling ‘em ONE REASON they want to go there.

Fundamentally, a promo is a commercial, right? So, as with copy you’d write for an advertiser, you should:

1. BEGIN by stating the prospect’s need, THEN…

2. Explain how taking action will solve that need, THEN…

3. Tell ‘em how to take action.

As with most of what-you-push-out-the-speaker, “YOU” should always come first

Yet the typical station web site promo still begins by announcing that-WE-have-a-web-site, which contains this, this, and that. Often the copy invites listener to “CHECK OUT our web site,” very 1990s.

Back then:

a) Having-a-web-site was novel; and

b) The Internet consisted of websites; and

c) We’d “LOG-ON,” a phrase from the modem screech era, which we still hear in promos.

Now most users are always-on, via smartphones and tablets that make being-on-the-internet invisible; and on computers with always-on cable or DSL or telco fiber connections. And all this access has shortened attention spans.

Nobody wants to peruse a website

They’re too busy. The only way you’ll get ‘em there is to offer value in-exchange-for their time.

“NOW THAT THIS STORM HAS PASSED…NOWWW ARE YOU GOING TO BUY A GENERATOR? READ THREE SHOPPING TIPS THAT’LL GET YOU THE-MOST-BANG-FOR-YOUR-BUCK, AT WXXX DOT COM.”

tbugk

See, hear, read more from consultant Holland Cooke at www.HollandCooke.com and follow HC on Twitter @HollandCooke. Meet Holland Cooke at TALKERS New York 2013 on Thursday, June 6.

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Category: Advice, Digital